Marine Corps Brig. Gen. Nick Brown, commanding general of Marine Corps Installations West, and Navy Capt. Jeffrey Richer, assistant chief of staff for facilities of Marine Corps Installations West, address barracks discrepancies during Operation Clean Sweep at Marine Corps Base Camp Pendleton, Calif., on Oct. 21, 2024. Operation Clean Sweep is a joint initiative between Marine Corps Installations West and I Marine Expeditionary Force at Marine Corps Base Camp Pendleton to improve living conditions for Marines and sailors. (Lance Cpl. Jeslianne A. Torres/U.S. Marine Corps photo )

The Navy is asking sailors and their families for feedback on installation quality-of-service programs, including housing, child care and gyms.

Specifically, the Navy wants to hear recommendations from sailors and their families regarding unaccompanied and family housing, fleet and family support centers, child and youth programs, and morale, welfare, and recreation facilities and activities. These programs, the Navy said, are meant to enhance the quality of service of sailors and their families.

“We continually seek ways to improve customer-focused programs that support warfighters and their families,” said Vice Adm. Scott Gray, commander of Navy Installations Command, who manages all 70 Navy installations around the globe. “We want to hear from them. Their feedback is important to driving meaningful change, and we are committed to turning their input into tangible improvements.”

To submit recommendations about ways to improve quality of service, sailors and their families are asked to email navyqualityofservice@us.navy.mil.

Gym goers on Sept. 16, 2024, run on new treadmills at the Joint Base Pearl Harbor-Hickam fitness center in Hawaii. (Kyler Hood/U.S. Navy photo)

The request for recommendations on how to do better comes after more than two years of persistent effort to improve sailor quality of life following a rash of suicides in 2022 among mostly young sailors.

In 2023, the Navy introduced the unaccompanied housing Resident Bill of Rights and Responsibilities and QR maintenance codes to make it easier for residents to report maintenance requests and track their progress. In 2024, the Pentagon launched a website to track problems with military housing managed by private companies.

Additionally, in 2024, the service rolled out a free Wi-Fi pilot program for 12 Hampton Roads, Va., barracks and expanded cooking capabilities throughout its unaccompanied housing by allowing sailors to use small cooking appliances in their barracks.

Some Navy bases also began offering in recent years access to free, 24-hour fitness centers to help improve physical and mental fitness.

“Our sailors and families are the heart and soul of everything we do in defense of our nation,” Gray said. “We recognize that their quality of service maintains their readiness, morale, and overall well-being, which the Navy takes seriously.”